The FAQ

How long will shipping take?

It can take up to 8 weeks for the item to be shipped, although chances are very high you will receive your items earlier. This is because every item is manufactured ad hoc, making us a little more reliant of resource suppliers.

Do you ship anywhere?

Unfortunately, we only ship to the European Union, to keep our carbon footprint within boundaries.

How much will shipping cost?

  • Belgium: €12
  • France, Germany, Luxembourg, Netherlands, United Kingdom (UK): €25
  • Rest of European Union: €40

How big will the package be?

The package in its entirety will only measure 47cm x 37cm x 5cm.

What about maintenance?

You don’t have do anything outside the ordinary to keep Arpu in great shape. If you want to make him a little more stain resistant, we recommend applying a transparant natural wood oil. Please note that this might change the look of the wood.

Can I ask you a question?

Sure you can! Let me refer you to the contact page for that.

What’s that smell?

That is fiery passion! Every piece is precisely cut by a laserbeam, leaving behind the heavenly smell of burnt wood. Don’t like it? No problem, it will just fade over time.

Will it bend?

We know it’s quite scary the first time, but trust us, the wood will bend and not break. It will even become more supple over time.

Can I sit on Arpu?

No, you cannot.Because we tried using as little material as possible, Arpu will only hold up to 10kg. A replacement will not be provided for this kind of damage.

How are you doing?

I’m doing pretty well, thanks for asking.

Can Arpu be manufactured in anything other than bamboo?

Sure, there are other options as well. As long as we are talking about a sustainable resource. Please drop a line on the contact page and we’ll be in touch.

What about the pandas?

The pandas are not experiencing any disadvantages because of us using bamboo. They live far away from where our bamboo is taken and they feed on an entire different kind of bamboo.

What about the penguins?

They’re fine too.